Privacy Policy
Overview
UGCVideo provides tools for generating creator-style product videos. This policy explains the information we collect when you use ugcvideo.co and how we use it.
Information We Collect
- Account information: your name, email address, and authentication details.
- Product inputs: images, product descriptions, creative directions, and other content you submit for generation.
- Generated content: videos and related task information created through the service.
- Usage information: pages visited, feature usage, device type, browser, IP address, and diagnostic logs.
- Billing information: transaction and subscription records. Payment card details are handled by our payment provider and are not stored directly by UGCVideo.
How We Use Information
We use this information to operate the service, generate requested videos, maintain accounts and credits, process payments, prevent abuse, troubleshoot errors, and improve product performance.
Service Providers
We may send the minimum information needed to infrastructure, storage, authentication, analytics, payment, and AI generation providers. Their processing is governed by their own terms and privacy policies.
Retention and Security
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and prevent abuse. We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. Some records may be retained where required for security, billing, or legal reasons.
Changes
We may update this policy as the service changes. The date above indicates the latest revision.
Contact
Email privacy questions to support@ugcvideo.co.